You've arrived at your new home and it's time to unload. There are several things to consider.
Line up unloading help before you arrive. Match the number of helpers to your load, your access (stairs, long carries), and your rental deadline. Neighbors or a sponsor from your new unit may offer to pitch in, but don't count on them. Whoever helps, offer snacks and drinks to show that you appreciate their efforts.
Make sure you have all of the necessary equipment available: ramps, dollies, gloves, ladders, etc. Remember that it is just as easy to injure yourself when unloading as it is when loading.
Be aware that the load may have shifted during transit. If it looks like taking out that box might cause an avalanche, then get some help and don't proceed until you feel certain that it is safe.
Open your truck with care. Sometimes items can shift against the door, making it tricky and even hazardous to open. Go slowly and get help if necessary.
If there is a bulkhead installed behind your goods, don't yank it out. If the load looks stable, remove it slowly with several people; if anything has shifted against it, follow the stop rule below.
If a door or bulkhead is visibly under pressure from shifted cargo and you're not confident you can control what comes out when it releases, stop. This isn't something to work through carefully on your own — contact the equipment provider or qualified movers rather than having an inexperienced helper climb up to dismantle an unstable load.
When placing boxes and other items in your new home, remember that you may very well be living with those boxes for weeks before they are unpacked. Try to arrange them so that you can still get around. Position them so that the labels are easily seen. Think safety when stacking items.
If you're unloading into a storage unit, some of the concerns of packing a truck will be minimized. In particular, the storage unit alleviates the concern of movement. Items will not be constantly experiencing the slight movement of driving that can cause rubbing and abrasion.
Helpful Hints
- Injuries can occur just as easily while unloading as loading. Keep safety in mind. Get help when needed and don't rush.
- If it's too dark to continue, wait until the next day.
- Match your unloading schedule to your actual load, help, and access, rather than assuming a fixed number of days — the amount you loaded, how many helpers show up, stairs or long carries at the new place, and your rental deadline all matter more than a one-size-fits-all estimate.
- Locks are essential to secure your goods overnight in the truck.
- Make sure everybody understands the plan for unloading. Label rooms if necessary.
- Don't forget about the children and pets. They need to be both safe and entertained.
- Depending on the amount of space in your new home, you may be able to set up a staging area from which to select boxes to unpack. Garages and basements work well for this.
- Before you return the truck or trailer, do a final inspection, photograph its condition, and keep documentation of the return — this protects you if a damage or late-fee dispute comes up later.